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Clients
General
How do you contact us during a snow event?
How do I get a Certificate of Insurance?
How do you contact us outside of a snow event?
What is your contact information?
What are your hours of operation?
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Snow Removal Process
Do you use site maps?
What should I do if my snow stakes have been knocked down?
What time will snow removal begin?
How do you keep track of the weather conditions in my area?
How will I know there's a storm on the way?
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What If
What if there is ice on your property?
What if a car has moved?
What if I need pushbacks on my property?
What if there was something missed on your property?
What if there is damage to your site?
Service Area
What counties do you service in New York?
What counties are included in your service area?
What counties do you service in New Jersey?
Signing Up
How do I sign up for snow removal service?
What are my responsibilities as your customer?
When should I sign up for snow removal service?
If I sign up early, when is the first payment due?
Billing
What payment methods do you accept?
Do you have a payment plan?
How do I pay for the Per Inch / Per Application Program?
Pricing
What is the price for your services?
How long does it take to receive the proposal?
What do I do after I receive the proposal?
What are the available programs or packages?
What is included in the Xtreme Zero Tolerance Package?
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